POSITION SUMMARY:   

The Cash Applications Analyst will be responsible for the accurate and timely application of incoming customer payments in accordance with company policies and internal controls. The analyst will participate in end-to-end cash application processes, including processing electronic payments, validating remittance advices, handling payment exceptions, and ensuring reconciliation between bank and general ledger balances. This role is critical in maintaining accurate accounts receivable records and supporting overall cash flow forecasting. 

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: 

• Apply daily customer payments to appropriate customer accounts and invoices in the ERP system. 

• Post electronic payments including ACH and wire transfers. 

• Review and validate remittance advice details and ensure proper image capture for audit and reference. 

• Retrieve remittances and payment documentation  

• Daily log update of advance electronic remittance files (EDI820 reports and EDI Payment Advice Creation) 

• Create debit memos into our Imaging & Document Storage System, as needed for customer deductions and short payments. 

• Post zero-dollar payments for invoice application in compliance with internal controls. 

• Apply payments and remittances from Payer Express and similar third-party portals. 

• Perform regular bank image audits to ensure complete file received. 

• Conduct daily tie-out between general ledger entries and bank statements to ensure reconciliation. 

• Process adjustment and write-off requests submitted by internal departments. 

• Run and distribute daily bank cash reports and escalate discrepancies promptly. 

• Collaborate with collections and deductions teams to resolve unapplied cash and payment discrepancies. 

• Support internal and external audits as needed. 

SUPERVISORY RESPONSIBILITIES: 

Direct: n/a 

Indirect: n/a 

BUDGETARY RESPONSIBILITIES:   

• No direct budget ownership or capital expenditure responsibilities. 

• Responsible for supporting accurate and timely application of cash, which impacts cash flow reporting, DSO, and overall working capital performance. 

• Expected to ensure data accuracy that contributes to financial integrity and audit compliance. 

DECISION MAKING:   

• Resolve routine cash application discrepancies with guidance from senior team members or manager. 

• Escalate exceptions and unclear cases to appropriate stakeholders. 

• Prioritize daily tasks based on payment volume, customer priority, and critical deadlines. 

• Recommend process improvements based on recurring issues or inefficiencies identified. 

RESOURCEFULNESS/CREATIVITY:   

• Attention to detail and accuracy. 

• Willing to learn how to retrieve and interpret remittance information from various sources such as customer portals and bank records. 

• Takes initiative in asking questions and collaborating with team members to resolve issues. 

• Utilizes available tools and systems to overcome data gaps or ambiguities in transaction details. 

ENVIRONMENT:  

• Hybrid work model. 

• Flexibility to work outside standard hours periodically to support global counterparts.