Design Your Future at PVH
Floor Supervisor Full Time - CALVIN KLEINPOSITION SUMMARY
Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers
and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display
passion for our brand. Floor Supervisors are part of the store management team focused delivering top line sales
results.
RESPONSIBILITIES
Consumer Engagement
• Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates.
• Executes replenishment ensuring sales floor inventory levels and size availability aligns with brand standards;
collaborates with management on remerchandising decisions due to sell-through and available backstock.
• Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain
value and build brand loyalty.
• Prioritizes delivering an exceptional customer experience throughout the store and always places our
customer first; asks our customers for feedback and conveys business opportunities to the Store Manager.
• Resolves customer concerns quickly while exceeding expectations.
Achieve Operational Excellence
• Leads the execution of shipment processing, replenishment, pricing, and visual/marketing directives in
alignment with brand standards; achieves or exceeds the brand’s inventory control standards in accordance
with RFID and shrink control.
• Assists in leading merchandising execution, filling in based on sell-through and collaborating with
management on new arrival merchandising decisions.
• Enforces all company tools, policies and procedures; assists with loss prevention training and coaches
associates to maintain awareness and report concerns.
• Assists with effective scheduling to support payroll strategies and budgets.
People and Culture
• Motivates and inspires associates to achieve sales goals and uphold brand standards; contributes to the
recruiting and onboarding of talent to ensure a best-in-class team.
• Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers
and store team professionally, courteously, and respectfully.
• Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback
for continuous self-development.
• Embraces innovation, change, and company initiatives; works collaboratively to accomplish brand goals and
objectives.
QUALIFICATIONS
• Minimum of 2 years of retail experience required.
• High school graduate/equivalent preferred.
• Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
• Excellent communication and time management skills.
• Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.
Thank you
Thank you
Take the first step today by joining our talent community to get notified of jobs relevant to your interests.
PVH uses cookies, JavaScript and HTML 5 and other digital technologies ("cookies") on careers.pvh.com that enable the collection of information from your device.
We use Strictly Necessary cookies and Performance Cookies. Strictly Necessary cookies are always enabled to make sure our site does what it is supposed to do. Performance cookies are not mandatory, and our collection of your data through these cookies is up to you.
You can accept or decline use of Performance cookies by clicking "Manage Cookies" below.
You can reject the use of Performance cookies by unticking the box and clicking save. For more information about these cookies, click "Settings" or see our Privacy Notice.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences , logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.