Design Your Future at PVH

Floor Supervisor Full Time - CALVIN KLEIN

POSITION SUMMARY
Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers
and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display
passion for our brand. Floor Supervisors are part of the store management team focused delivering top line sales
results.

RESPONSIBILITIES

Consumer Engagement
• Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates.
• Executes replenishment ensuring sales floor inventory levels and size availability aligns with brand standards;
collaborates with management on remerchandising decisions due to sell-through and available backstock.
• Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain
value and build brand loyalty.
• Prioritizes delivering an exceptional customer experience throughout the store and always places our
customer first; asks our customers for feedback and conveys business opportunities to the Store Manager.
• Resolves customer concerns quickly while exceeding expectations.

Achieve Operational Excellence
• Leads the execution of shipment processing, replenishment, pricing, and visual/marketing directives in
alignment with brand standards; achieves or exceeds the brand’s inventory control standards in accordance
with RFID and shrink control.
• Assists in leading merchandising execution, filling in based on sell-through and collaborating with
management on new arrival merchandising decisions.
• Enforces all company tools, policies and procedures; assists with loss prevention training and coaches
associates to maintain awareness and report concerns.
• Assists with effective scheduling to support payroll strategies and budgets.

People and Culture
• Motivates and inspires associates to achieve sales goals and uphold brand standards; contributes to the
recruiting and onboarding of talent to ensure a best-in-class team.
• Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers
and store team professionally, courteously, and respectfully.
• Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback
for continuous self-development.
• Embraces innovation, change, and company initiatives; works collaboratively to accomplish brand goals and
objectives.

QUALIFICATIONS
• Minimum of 2 years of retail experience required.
• High school graduate/equivalent preferred.
• Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
• Excellent communication and time management skills.
• Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH