About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
Position Summary: Serves as liaison to communicate issues between the McDonough Distribution Center and Customers and
the Bridgewater and New York operational and distribution associates.
Primary Responsibilities/Accountabilities of the Job:
- Assists in resolving problems and follow-up information to ensure proper and timely shipment of goods.
- Receives and responds to phone inquiries and email correspondence regarding inventory by purchase order numbers, lot numbers and in-transit numbers from all PVH divisions.
- Makes arrangements for unusual procedures as needed for the expedition and flow of goods to customers. Investigates inventory questions i.e. delivery of goods, shipment of goods, receipt of goods, daily shipping label log and price ticket information.
- Repackaging of good requests. (Special Handling) Quality Inspection requests.
- Utilizes PVH office associates to resolve and follow-up on problems and issues.
- Secures and coordinates the instructions to ensure that proper price ticket seeding procedures are followed.
- Liaison between Traffic Department to coordinate special comments or messages as required for any scheduled and non-scheduled shipments.
- Works closely with shipping & receiving office associates to coordinate information as needed.
- Tracks, investigates, and communicates finding for vendor chargebacks. Interacts as needed with all departments to provide answers to all division inquires.
- Makes arrangements for sample goods to be shipped as requested.
- Coordinates flow of return goods within Distribution Center. Performs other duties as assigned by supervisor.
Internal & External Contacts:
Internal: Mgmt., Supervision, IT, Shipping/Receiving Office Staff, QC, Special Handling
External: Vendors, Customers, Retail Merchants, Corp. Traffic/Customer Service/Strategic Services, other PVH
warehouses, Outside vendors
Supervisory Responsibilities:
Direct: N/A
Indirect: N/A
Budgetary Responsibilities:
1. Assist with expedition of “hot” shipments to stores.
2. Must have excellent follow-up in regard to Special Handling projects.
Decision Making: Must decide proper channels for communication flow depending on project at hand.
Resourcefulness/Creativity: Will have to be creative at times to make special arrangements for unusual situations to ensure
product arrives on time.
Environment: Heavy PC & Telephone Volume
Qualifications & Experience:
Experience: Apparel and/or Distribution background is a plus
Education: HS Diploma minimum (Post - HS Education is preferred)
Skills: Effective verbal and written communication skills, good organizational skills, good computer skills (Email,
Word, Excel, MS Office)
Your Wellbeing is Our Priority
At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:
Pay & Insurance: Competitive pay, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
Flexible Workplace: Generous company-paid holidays, paid time off, volunteer opportunities.
Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
Education Assistance: Receive support for continued education including tuition reimbursement.
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.
