Design Your Future at PVH
Store Manager- Calvin KleinTITLE: Store Manager
REPORTS TO: Regional Director, and or District Sales Manager, Area Manager Market Manager
JOB CLASSIFICATION: Exempt
POSITION SUMMARY
Store Managers lead the effort to exceed expectations, provide exceptional service and display passion for our brand.
They are responsible for conducting strategic business analysis, leading a team focused on delivering top line sales results
and managing controllable expenses. Store Managers own the recruitment, talent development, and performance
management of their store team.
RESPONSIBILITIES
Consumer Engagement
• Drives the effort and participation in greeting and offering assistance to every customer and provides real-time
coaching to all store team members.
• Empowers the store team to make decisions that align with brand standards, prioritize delivering an exceptional
customer experience and always place our customer first.
• Cultivates an environment centered around an in-depth knowledge of product and promotions to help explain
value and build brand loyalty.
• Assesses trends and opportunities within the store and market; implements strategies that support the brand
standards, customer service expectations, and connect the store’s goals to the larger business objectives.
Achieve Operational Excellence
• Oversees merchandising execution; analyzes top selling and slow selling items and makes store-based
merchandising decisions that align with brand standards and drive sales results. Adheres to all company policies
and procedures as it relates to inventory control and RFID when applicable.
• Enforces all company tools, policies and procedures; provides loss prevention training and coaches the store team
to maintain awareness and report concerns.
• Directs payroll and scheduling strategies in alignment with budgets; oversees store financials including expenses
and inventory.
• Conducts strategic business analysis and planning; communicates opportunities to senior leadership.
People and Culture
• Sets the staffing strategy and recruits top talent to ensure a best-in-class team; evaluates current talent and
manages succession planning.
• Motivates and inspires the store team to achieve sales goals and uphold brand standards; models expectations,
recognizes outstanding performance and maintains a focus on team development.
• Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and
the store team professionally, courteously, and respectfully.
• Celebrates and embraces individuality, inclusion and partnership, builds relationships and seeks out feedback for
continuous self-development.
• Champions innovation and change, drives company initiatives, and fosters a continuous improvement
environment.
QUALIFICATIONS
• Minimum of 5 years of retail store management experience required.
• Bachelor’s or Associate degree preferred; high school diploma/equivalent required.
• Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
• Excellent communication and time management skills.
• Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.
Thank you
Thank you
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