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Calvin Klein NYC Flagship Store General Manager - Calvin Klein

  • R51590
  • New York, United States
  • Full Time
  • Calvin Klein

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)

Calvin Klein is searching for an innovative Flagship Store General Manager to guide our high-profile, high-volume New York City global flagship. The ideal candidate will be a brand ambassador with an entrepreneurial approach, capable of leading a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin Klein.

In this key leadership role, you will drive store profitability, deliver outstanding brand experiences, and cultivate a culture of excellence within your team. You will collaborate cross-functionally with buying, visual merchandising, marketing, and operations teams to elevate Calvin Klein’s presence and influence in one of the most competitive retail markets in the world.

The anticipated start date for this position is on or around August 2025.

Responsibilities:

Store Leadership & Sales Strategy

  • Own all aspects of flagship performance including sales, profitability, and customer experience
  • Set and implement business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention
  • Encourage and lead by example, actively engaging with the sales floor and ensuring 80% of your time is spent driving performance on the floor.
  • Analyze sales data and metrics, translating insights into actionable strategies that elevate business results
  • Demonstrate executive presence and business sense through regular engagement with senior leadership during store visits and brand events

Team Development & Culture

  • Recruit, develop, and retain a high-performing team passionate about fashion, design, and the Calvin Klein brand
  • Cultivate a strong leadership culture through coaching, feedback, and development plans
  • Build an inclusive and motivating work environment where team members feel valued, engaged, and empowered to contribute to store success
  • Partner with leader on succession planning and performance management

Customer Experience & Community Engagement

  • Champion a client-first culture by driving elevated service standards and personalized shopping experiences
  • Leverage CRM tools and storytelling to develop loyal brand ambassadors
  • Lead in-store events and local community partnerships to increase Calvin Klein brand awareness and develop authentic relationships
  • Cultivate a sense of belonging and hospitality for every customer interaction

Visual Merchandising & Brand Standards

  • Partner with VM and product teams to ensure timely execution of floor sets, campaigns, and seasonal product launches
  • Maintain pristine store aesthetics in line with Calvin Klein’s global brand standards
  • Supervise visual impact, adjust in real time based on product performance and customer response

Operational Excellence

  • Supervise operational processes including inventory management, loss prevention, staffing, payroll planning, and compliance
  • Maintain accountabilities for all controllable expenses and drive operational efficiency through smart scheduling and planning
  • Ensure full alignment with corporate policies and procedures including LP, POS, audit protocols, and safety standards

Qualifications:

  • 5+ years of progressive retail leadership experience, with 2+ years leading a high-volume, premium/luxury flagship or concept store
  • Shown ability to deliver strong financial results and drive profitability through outstanding team leadership and strategic execution
  • Strong business acumen: able to interpret metrics and build action plans around performance
  • Dynamic and charismatic leader with strong interpersonal and communication skills
  • Passion for fashion, design, culture, and the Calvin Klein brand
  • Deep understanding of the NYC market, luxury client expectations, and community building
  • Highly adaptable, organized, and hands-on
  • Comfortable working a flexible schedule, including nights, weekends, and holidays

This position is not eligible for sponsorship.

Pay Range:$110,000-$130,000.00

PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.

Your Wellbeing is Our Priority

At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:

  • Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.

  • 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.

  • Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.

  • Wellbeing Support: A variety of wellbeing tools and programs.

  • Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.

  • Education Assistance: Receive support for continued education including tuition reimbursement.

  • Associate Discount: Shop at our company outlets and e-commerce sites at a discount.

Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

 

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.

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