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Coordinator Wholesale Operations & Customer Service (m/f/x)

  • R48343
  • Düsseldorf, North Rhine-Westphalia, Germany
  • Full Time
  • Multi-brand
  • Non-Retail

About Us:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

 

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.  Learn more about our commitments to Inclusion & Diversity here.

PVH is one of the most successful fashion and lifestyle companies in the world. Our brand portfolio includes the iconic brands CALVIN KLEIN and TOMMY HILFIGER with more than 30.000 employees operating in over 40 countries. PVH stands for development and innovation like no other company with the ongoing digitalization and integration of all channels.

One of PVH's greatest strengths is our people and our shared desire to create an inclusive work environment where every individual is valued, and every voice is heard. Together, we are committed to a more diverse and fair fashion industry to drive sustainable change both at PVH and in our industry.

The head office for the DACH and EEC markets, covering 13 countries with more than 2.700 employees, is located in Düsseldorf and is the main location for around 500 employees.

We’re searching for talented individuals whose mission will be to provide top-notch administrative support and handle our Wholesale and E-Commerce partners’ requirements regarding fulfillment.

A day in the life of a Coordinator Wholesale Operations & Customer Service (m/f/x):

  • Order Processing: You will process orders and monitor the order book in SAP
  • Supply Chain and Operations: You will be responsible for the progressing of orders through the warehouse and the delivery cycle according to set time frames
  • Data: You will enter and edit all relevant data for the order delivery (e.g., Customer order numbers, verification of sizes, color codes, adjustment of delivery dates and discounts)
  • Collaboration: You will provide service-oriented support for our sales representatives in administrative subjects. Furthermore, you will be in direct contact with partners, the warehouse, credit control department and sales teams regarding order and delivery status  
  • Analytics: You will create divisional reports (e.g., pack & hold) and monitor special orders (advertising etc.)

What do we need from you? You have:

  • Very strong communication and stakeholder management skills
  • An organizational talent and the ability to set priorities
  • Strong service orientation and a consumer centric mindset
  • Ability to work with a variety of different stakeholders
  • Native-level German and fluent in English skills
  • Advanced MS Office Skills

What you can expect from us:

  • PVH offers you a smart working model (hybrid) including a flex office solution, a "work from anywhere" concept (outside from your working country), meeting-free Fridays and many other components
  • Lead Yourself. Lead Together. Lead the Way. The PVH Leadership Behaviors are the actions that unlock the potential of each of us. Whether you lead a team, a project or contribute your own expertise, everyone is a leader at PVH
  • We promote a culture of development and offer training and learning opportunities through our own PVH University
  • Multiple employee benefits such as employee discounts, mobility offers and other initiatives

Our employees come together from all areas of life and all corners of the world. Inclusion and diversity are a key pillar of our corporate culture. We know that diversity makes us stronger. Regardless of your origin, nationality, faith, disability, age, marital status, partnership status, sexual orientation, or gender you are welcome here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

OUR BENEFITS

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AWARDS & RECOGNITIONS

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