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CXO Research Intern

  • R47125
  • Amsterdam, Netherlands
  • Full Time
  • Multi-brand
  • Non-Retail

Design Your Future at PVH

CXO Research Intern

Be part of an iconic story.
PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

The team
As part of the E-commerce department (Digital Sales), the CXO Research team focuses on understanding and improving the overall experience customers have when interacting with our brand's online platforms, looking at areas such as insights, optimization and satisfaction.


A day in the life of our CX Research intern.
Position responsibilities:
• As a supporting member of the CX Research team, you will assist in conducting research to inform customer experience strategies for the Tommy Hilfiger and Calvin Klein brands.
• You will analyze behavioral data through tools like Adobe Analytics and Contentsquare, identifying areas for potential improvement on our websites.
• You will contribute to user testing and heatmap analyses, learning how to gather and interpret user data effectively.
• You will help in developing initial research insights and support the team in advising stakeholders about potential optimizations.
• You will have the opportunity to explore customer behaviour principles and assist in shaping data-driven customer journey decisions.

Be all of you:
• You have a strong interest in understanding what drives customer decision-making and want to help brands like Tommy Hilfiger improve customer experiences
• You are eager to learn how to turn data into actionable insights, developing your analytical and research skills.
• You have exposure to digital research tools such as Adobe Analytics, Contentsquare, or are enthusiastic about learning these tools.
• You are organized and curious, with an ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• A background in psychology, behavioural science, or data analysis is a plus, but most importantly, you have a passion for learning about user experience and customer research.

Internship must-haves
• Located within approximately one hour traveling time from the Amsterdam Office
• Eligible to work within the EU
• Must be enrolled in full time continuing education
• Available from 01 Feb 2025 for a 6-month full time program
• Our internship program primarily focuses on practical experience and skill development; therefore, we are not able to support research focused internships.

Be valued.
In the heart of Amsterdam, PVH EMEA is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. We are the home to 2500 big thinkers, natural entrepreneurs, and challenge seekers from all kinds of backgrounds.
• Allowance & tools: receive an €850,- monthly allowance and make use of a company laptop.
• How we support you: we further enhance your growth with PVH University's training programs and access to a vast knowledge base of up to 50.000 lessons.
• Dedicated mentor: having someone to lead and help throughout your internship can make a big difference in your career. Your mentor is there to support you in every way possible and enhance your experience.
• Campus & wellbeing: experience range of exclusive facilities, including an onsite gym, fitness classes, meditation studio, sports clubs. Enjoy a vibrant social life with a top-notch restaurant, barista coffee bars, monthly events, weekly drinks, game nights, and engaging campus activities.
• Monthly intern events: throughout your program, our dedicated early talent team will organize a series of monthly activities designed to enhance both your professional and personal development.
• Be at the forefront: stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be a part of seasonal market launches, sample sales and receive employee discounts!

Your application will be considered for other suitable internship opportunities. They cover various areas of PVH


Be part of it.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.


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