About Us:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

Senior Business Solution Architect- Order to Cash and Customs

The Team

PVH Europe is on a mission to redefine the fashion industry by driving full digitization along the company’s entire value chain, from product design to the end-consumer and re-circulate to change fashion for good.

The IT department of PVH though global in nature has the IT EMEA component which is at the heart of this transformation and the team aims to become the driving force in the organization for technology strategies & tools that enable the PVH+ plan for Europe and Global org. Through this plan we become more consumer-led, where we will lead with supply and logistics while we transform our way of working with our consumer front and center.

The Position

We are looking for a Senior BSA who is passionate about Logistics and specifically understands Customs related processes for our PVH Europe Warehouse and Order to Cash domain. This dynamic domain is elemental to PVH, drives our business forward, and directly contributes to daily warehouse operations.

You will be responsible for ensuring correct customs specifications are implemented and maintained regularly within PVH IT systems and that it integrates with NL customs rules seamlessly. You should also have a clear understanding of bonded warehouse specifications and its application for PVH Europe.

Secondly you will also be working on Logistics projects and provide operational support who can act as IT counterpart for Warehouse and cross-functional teams like finance and P2P.

The role has diverse functions and may perform technical tasks, such as troubleshooting technical issues, work with global/cross-functional teams and may perform administrative tasks, such as managing stakeholder engagement with regular reporting. Your main tasks, however, include customs processes and operational stability within Logistics area and leading continuous improvement initiatives.

To be successful you should demonstrate strong leadership, teamworking and communication skills.

Key Responsibilities:

In general, the responsibilities cover a wide range of applications including but not limited to:

• Analyze proactively processes and systems to identify areas of improvements

• Within the multi platforms projects and change requests, be responsible for the design of the SAP Logistics and OTC relevant processes flows such as:  

  • Replenishment via Stock Transfer Orders and to the Picking floor

  • Customs declarations and bonded warehouse operations

  • Cross Docking

  • Vendor and Customer Returns Management

  • Wholesale, Retail and Omni channel specific business requirements

  • Integration with 3rd Party systems to improve internal stock movements 

• Provide expertise in analyzing new business requirements while assessing impact and striving for the most adequate and optimum solutions

• Help business in determining technical solutions in SAP systems

• Write functional specifications, unit test and support business UAT

• Provide support before, during and after Go Live to the key user community

• Guide/train first level support

• Act as trusted advisor directly to EMEA business units on all matters of Order to Cash and Dutch Customs needs on solution architecture, technology, software development, and project delivery. 

• Act as the project lead for EMEA business for planning and navigate these requests through IT PMO process including ARB and PRB

• Understand and predict emerging technology, service and functionality trends as well as comprehend market adoption of emerging service and business models for areas in supply chain and planning

• Define and manage IT requirements for top down planning, ensuring it aligns with business objectives and deliver measurable value. 

• Collaborate with architecture, platform and portfolio teams to develop scalable and cost-effective solutions. 

Being an expert already we expect you to have:

• End 2 End in depth understanding of Order to cash processes from order mgmt. till the Goods Issue to the End Customer / Consumer

• Good understanding of Dutch customs policies and procedures

• Proficient knowledge in SAP SD/MM

• Should possess debugging skills to analyze issues

• FMS working experience is preferred

• Experience in blue printing/solution designing

• Hands on implementation

• Monitoring skills of IDOCs, Proxies and Batch jobs

• Business Process knowledge in the fashion industry is preferable

• Knowledge about Agile and Scrum Methodologies

The Ideal Candidate:

Having and being willing to further develop the following skills:

• Personality Traits:

  • Emphatic, Punctual and passionate for service experience

  • Excellent listener and strong communicator

  • Strong teamwork skills and attention to detail without losing the bigger picture.

  • Excellent written and verbal communication skills in Dutch & English (other languages is a nice to have)

  • Willingness to support and coach colleagues

  • Able to manage sensitive and sometimes confidential information

  • Self-motivation and able to take responsibility

  • Highly organized, analytical and energetic

  • Open minded and embodies PVH values

  • Ability to manage conflict and offer suitable resolutions

• Technical skills:

  • Good overall technical skills and understanding of domain related technologies like, but not limited to, SAP (FMS, EWM, etc)

  • Understanding of integrating 3rd party systems within PVH landscape

  • MS Office

• Background

  • Experience in Dutch customs and bonded warehouse operations

  • Overall IT experience of 10+ years

  • Experience managing company budget and finances

  • Experience in Supply Chain and Logistics

  • Good resource planning skills.

  • Excellent leadership skills.

  • Understanding of Agile fundamentals and Lean methodology

  • Experience managing 3rd parties and 3rd party delivered services

  • Expert translating data into understandable overviews relating actionable initiatives.

  • Experience defining objectives and key results.

Be valued.

In the heart of Amsterdam, PVH EMEA is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. We are the home to 2500 big thinkers, natural entrepreneurs, and challenge seekers from all kinds of backgrounds.

• How we support you: choose the hybrid setup and working hours that suit you, in addition to meeting-free Fridays, work from anywhere 4 weeks a year, 25 days of paid holidays, mental health days, parental leave, home office allowance, commuting allowances, employee assistance programs, and pension schemes

• Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs

• Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy

• Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals

• Be at the forefront: stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be a part of seasonal market launches, sample sales and receive employee discounts!

Be part of it.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Your Wellbeing is Our Priority

In the heart of Amsterdam, PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein.  

• Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs 

• Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy 

• Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals 

• Be at the forefront: stay closely connected to our brands, CALVIN KLEIN and TOMMY HILFIGER, and be a part of seasonal market launches, sample sales and receive employee discounts! 

Check out our Amsterdam Campus here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.