Design Your Future at PVH

Lead Cashier Part Time - TOMMY HILFIGER

Lead Cashier

Reports to: General Manager

Summary: Lead Cashier shares in the overall responsibility for generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled to the appropriate levels on the sales floor and minimizing shortages. Although this is not a management position, the Lead Cashier has a limited level of authority to conduct specific management register functions to assist store management on a daily basis.

OVERALL RESPONSIBILITIES

• Maximize sales volume
• Maintain visual presentation standards that are consistent with division philosophy and direction
• Demonstrate effective written and verbal communication skills
• Assist in recruiting, training and developing Sales Associates
• Develop proficiency in all operational policies and procedures
• Manage time and prioritize tasks

CUSTOMER SERVICE / SALES

• Ensure customer service is the #1 priority
• Effectively oversee the cash register area to ensure customer / associate awareness at all times
• Understand and create awareness of the factors to impact sales volume

LEADERSHIP

• Motivate and develop associates to meet goals / objectives
• Demonstrate teamwork with-in store and company
• Take initiative and use sound judgment
• Lead by example

PERSONNEL

• Demonstrate professional image and conduct
• Follow specific divisional dress code policy
• Works as a member of a team to accomplish goals set forth in the store
• Must be flexible to work rotating hours, as assigned by management
• Ensure that store staff is treated professionally, courteously and respectfully
• Involve store staff in accomplishing store goals
• Take an active role in own development
• Communicate staff concerns to management
• Support all company / management decisions

OPERATIONS

• Execute these specific management level cash register functions per policy

  1. Returns / Exchanges

  2. Associate Sales / Returns / Exchanges

  3. Void Immediate

  4. Post Voids

  5. Run Tender Report

• Ensure accuracy in all paperwork
• Follow all company policies and procedures.
• Follow Inventory Shrinkage Improvement Program
• Maintain productivity in non-selling tasks (i.e. shipment processing, inventory counting, and price change activities)
• Take direction and complete assigned tasks and responsibilities

VISUAL PRESENTATION

• Maintain store appearance to reflect division standard
• Replenish merchandise on a timely basis
• Have knowledge of the store merchandise
• Have knowledge of cash register, sales floor and stockroom organization
• Keep management informed of all merchandise-related issues
• Executes markdowns and re-merchandise as needed
• POS set-up is timely and effective
• Executes and maintains divisional marketing directives
• Interpret and execute floor plans and guidelines
• Be detail oriented in maintaining displays

TRAINING

• Complete the applicable sections of the management training program that have a direct result on the Lead Cashier performance

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH