Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)
The Team
The CK eCommerce team is focused on delivering exceptional commercial performance and customer experience across digital and physical touchpoints. As we continue evolving toward a more connected retail ecosystem, the Omni Channel team plays a critical role in driving synergies between stores and digital platforms. This role bridges marketplace growth, trading operations, and omnichannel retail capabilities to serve the modern consumer in a seamless, consistent way, no matter where they shop.
The Position
This role covers two core operational areas: Marketplace and Omnichannel execution, to support the next stage of our connected commerce journey.
As Omni Channel Specialist, you will focus on the day-to-day execution of our Partner Program marketplace operations, supporting trading tasks, reporting, and product go-live. Additionally, you will help drive executional excellence in store-fulfillment services and DTC coordination through collaboration with multiple teams, ensuring a seamless and consistent consumer experience.
You will work cross-functionally with Planning, Operations, Retail, Marketing, Legal, Tech, and regional teams to ensure smooth processes and aligned execution across all connected commerce channels.
Key Responsibilities
Pillar 1: Marketplace Operations Support
Support daily operations for Partner Program platforms (e.g., Zalando, About You, ASOS)
Coordinate product go-live status and check system accuracy
Monitor and report key performance indicators (e.g., RNS, return rates, inventory availability)
Flag and escalate trading risks or opportunities based on inventory, pricing, or platform input
Support communication with partners and prepare meeting materials
Maintain accurate documentation and trackers for marketplace processes
Pillar 2: Omnichannel Execution
Support daily operations for store-based digital services (e.g., ship-from-store, click & collect)
Work closely with Retail Ops and Tech to solve issues and maintain service continuity
Assist with DTC promotional and markdown alignment across online and stores
Track and report key omnichannel activation metrics
Collaborate with Marketing and Retail to support local activation needs
Ensure correct service tagging and logic setup in systems and analytical tools
Cross-Functional Collaboration
Act as an operational liaison between eCom, Retail, and regional stakeholders
Maintain clear process documentation and workflows to improve visibility
Support recurring meetings and reporting for marketplace and omnichannel teams
Assist with testing and deployment of new tools or process enhancements related to pricing, inventory, or content
Success Metrics
Marketplace operational accuracy and issue resolution speed
Product go-live and content execution smoothness
Accuracy of marketplace and omnichannel reporting
Timely execution of omnichannel promotions and daily tasks
Partner satisfaction and cross-functional alignment
Quality of documentation and process improvement initiatives
Ideal Candidate
2–4 years of experience in eCommerce operations, merchandising, or omnichannel retail
Familiarity with platforms like Zalando, ASOS, or About You
Experience in operational coordination, digital workflows, or logistics support
Strong organizational skills and reporting capabilities
Ability to manage multiple priorities and follow through
Detail-oriented with a mindset for process improvement
Strong communication and cross-functional collaboration skills
Fluent in English
Bachelor’s degree preferred
Be valued.
In the heart of Amsterdam, PVH EMEA is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. We are the home to 2500 big thinkers, natural entrepreneurs, and challenge seekers from all kinds of backgrounds.
How we support you: choose the hybrid setup and working hours that suit you, in addition to meeting-free Fridays, work from anywhere 4 weeks a year, 25 days of paid holidays, mental health days, parental leave, home office allowance, commuting allowances, employee assistance programs, and pension schemes
Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs
Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy
Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals
Be at the forefront: stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be a part of seasonal market launches, sample sales and receive employee discounts!
Be part of it.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
At PVH, how we act is as important as what we do. Here are some key behaviours we expect from our people:
ENTERPRISE FIRST – we act in the best interests of PVH and its consumers beyond our own team, brand, region or market.
DRIVE CHANGE – we lead by example and are optimistic about change. We challenge the status quo but fully commit once a decision is made.
CREATE CLARITY – we are diligent in providing context and setting our priorities so we can be productive quickly.
INSPIRE TRUST – we create safe spaces for debate and deliver on what we promise so people can learn to depend on us.
TAKE ACCOUNTABILITY – we focus on work with the biggest business impact and give candid feedback to each other.
Your Wellbeing is Our Priority
In the heart of Amsterdam, PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein.
Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs
Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy
Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals
Be at the forefront: stay closely connected to our brands, CALVIN KLEIN and TOMMY HILFIGER, and be a part of seasonal market launches, sample sales and receive employee discounts!
Check out our Amsterdam Campus here.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
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