We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
POSTION SUMMARY:
Manage the Regional QA team and ensure all shipments meet PVH standard of quality and timely delivery.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES
• Responsible to ensure only products that meet PVH standards are shipped.
• Make decisions on quality issues raised by the QA manager and advise back on the same, escalate to regional leader/ merchandiser any QA issues which require additional input.
• Work with factories on CAP execution and follow up on progress.
• Provide technical assistance to vendors wherever applicable in order to achieve PVH quality standard, i.e. line set up, machinery adoption, production methods, work-aid, QC/QA system and ongoing presence.
• Monitor factory in line QA process to ensure it meets PVH standard requirements.
• Monitor and feedback quality performance information (KPI’s) to QA and Regional management team to create actions plans to improve quality performance.
• Monitor and report out on FCQA levels by factory.
• Insist on absolute integrity.
• Conduct Good Manufacturing Process audits and approvals as required in all of the vendors.
• Drive Corrective action plans for vendors quality problems.
• Keep eyes and ears open during factory visits for market intelligence i.e. potential problems, new products and customers which may affect factory capabilities/ capacities.
• Special projects as required.
• Assist in selection and training of new PVH quality staff.
• Ensure all QA staff are trained on any new procedures/ requirements as advised by the Global QA leadership.
INTERNAL & EXTERNAL CONTACTS
Internal Contacts: QA Leadership, Regional QA teams, merchandising teams, Sourcing offices, HR & on shore QA business counterparts
External Contacts: Vendors
SUPERVISORY RESPONSIBILITIES
Direct: Quality Assurance Manager & Quality Assurance Auditor.
Indirect: Vendor FCQA teams
BUDGETARY RESPONSIBILITIES
Annual Team Budget and Travel Budget.
DECISION MAKING
• Make the quality decision on any audits.
RESOURCEFULNESS/CREATIVITY
• Develop the team through motivation and inspiration
ENVIRONMENT:
• Able to work in a matrix environment with multiple supervisors
• Ability to be flexible and adaptable
• Able to communicate and work with the management teams
CORE VALUE
- Embrace PVH's core values: Individuality, Partnership, Passion, Integrity, and Accountability.
QUALIFICATIONS & EXPERIENCE
Education & Experience:
- Over 10 years technical or manufacturing experience
- Degree holder in Apparel or Engineering related qualification or Technical or manufacturing experience
Skills:
• Superior Quality Management knowledge
• Strong team management experience
• Strong knowledge of international supply chain
• Fluency in English in read and write, and have a general awareness of regional culture and language.
• Coaching – training and people development, skill improvement
• Process Improvement – guiding QA and factories for improvement plan
• Analyzing Information – analyze report for QA team and vendor enhancement plan
• Strategic Planning – according analyze reports and data to design systematic improvement plan
• Dealing with Complexity – clear mind set and patient to handle quality call out and QA team routine
