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Floor Manager TH Outlet LelystadJob profile
Position: Floor Manager
Reports to: Store Manager
Summary of the position:
The Floor Manager’s primary function is to ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit. To support the Store Manager / Deputy Store Manager and Floor Managers managing all personnel, product and merchandising functions, business processes and results for his/her store. The FM supports the Senior Management Team in directing and motivating the team to provide unparalleled, spirited service to all customers, generates sales and profit, minimize losses and ensures the store is visually distinctive and impeccably maintained.
The Floor Manager’s role is to maximize employee productivity, ensure compliance and consistent execution of company Policy and Procedures and established Best Practices, and create an environment which champions customer service and is results driven.
Key responsibilities:
Profile:
Store operations:
Customer service/Sales:
Visual Merchandising:
Leadership skills:
Operational tasks:
Software knowledge:
Interpersonal skills:
Additional Requirements:
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