Design Your Future at PVH

Be part of an iconic story.

PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+. 

The Team

The Global Logistics Excellence function defines for the end-to-end Logistics network, from Inbound transport to Consumer/Customer/Store drops, how “good” should look like today and tomorrow. It supports the delivery of the multi-year Logistics ambition on cost, customer service and carbon emission reduction (3C Concept), that ties into the PVH+ Plan.

The Logistics ambition is captured in the Logistics+ Masterplan, under which the team designs and drives strategic initiatives, programs and processes. One key vertical to enable the Logistics Operation to perform at the highest & most competitive standard is centered on driving customer satisfaction through building and enhancing PVH’s Omnichannel Fulfillment Capabilities.

The Position

In this role you will be working across multiple levels and regions with the Supply Chain teams as well as partnering functions to lead the Omnichannel Fulfillment vertical within the Logistics+ Plan to build and enhance the Logistics capabilities in this space, responding to the Logistics’ needs of the organization and its customer base with the ultimate intent to drive customer satisfaction, whilst balancing the Logistics performance in line with the 3P concept.

This is a new position recognizing the strategic importance of driving a cohesive and integrated Logistics agenda and the need for improvement of the Omnichannel Fulfillment capabilities to support the delivery of the PVH+ Plan, whilst transforming the Logistics network.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB 

Lead the Omnichannel Fulfillment Vertical of the Logistics+ Plan

• Responsible for the successful delivery of all projects and initiatives that sit under the Omnichannel Fulfillment vertical of the Logistics+ Plan, including: i) E2E synchronization of the Logistics Operation with the Supply Chain upstream and downstream, ii) Creation of joint stock pools for selected brands and regions, iii) Build out of late differentiation options within Logistics, iv) Design of reverse Logistics solutions and v) oversight of the service enhancement pillar.

End-to-End Synchronization of Logistics Operations

• Partner with IT and other functions to lead for seamless integration of Logistics systems into wider Supply Chain Management system architecture

• Identify best-in-class fulfillment processes and standardize ways of working accordingly

• Implement (near) real-time visibility tools to monitor order fulfillment statuses across all Logistics activities

• Foster cross-functional collaboration to inefficiency losses at the interface between Logistic and the rest of Supply Chain and the business

Joint Stock Pools

• Map current practices of stock holding across regions, channels and brands and size up opportunity to integrate stocks across channels in one physical location

• Work with IT and other functions to develop Logistics capabilities for virtual separation of stock and mass implementation of virtual stock holding locations

• Engage the business on a transformation plan towards joint stock pools

• Optimize warehouse layouts and warehouse space utilization in line with successful implementation of joint stock pools

• Support local Logistics teams in their quest to clean out old and ageing stock

Late Differentiation Options

• Engage with internal and external stakeholders to understand and to segment needs for value-added services, compile a catalogue of standard value-added services to be offered

• Develop global guidance on where to optimally place the execution of the defined value-added services in the Supply Chain, considering the trade-offs to be made under the 3C-Concept, with a specific focus on minimizing touches in Logistics

• Work with regional and local Logistics teams on identifying the need for any specialized equipment and/or training to execute the value-added services defined

• Define a 3-year cost improvement plan for value-added services to reduce the cost per piece of any given service provided

Reverse Logistics Solutions

• Build relationships across the business, in particular with Supply Chain, Corporate Responsibility and the Brand Teams, to understand the business requirements for Reverse Logistics

• Define Reverse Logistics solutions for the needs identified and sign off a prioritization scheme with the business for the necessary capabilities to be developed

• Identify markets and warehouses to trial the prioritized Reverse Logistics solutions

• Support the regional and local Logistics teams in pulling together cross-functional project teams to run the Reverse Logistics trials, in executing the trials and in evaluating the outcome of the trials

• Following the evaluation of the trials, make a recommendation of scaling up the Reverse Logistics solutions, where possible and financially viable

Service Enhancement Pillar

• Oversee the timely and successful delivery of all projects and initiatives that form part of the Service Enhancement pillar

• Act as escalation point in any project and initiative of the Service Enhancement pillar, support the respective working groups by resolving any relevant blockers

• Unlock and support adequate resourcing of all project and initiatives of the Service Enhancement pillar in line with the overarching priorities of the Logistics+ Plan

• Ensure full integration of the deliverables from the Service Enhancement pillar into the Omnichannel Fulfillment vertical

INTERNAL & EXTERNAL CONTACTS

Internal   

• Global Logistics Center of Excellence

• Global Supply Leadership Team incl. Chief Supply Officer

• Global Finance & Accountings Teams in Corporate and in the Brands

• Regional Operations Teams including the Chief Operating Officers

• Regional Logistics Teams in Warehouse and Transport

• Regional Planning Teams across channels

• Regional Finance & Accounting Teams

• Regional and Local Market Operation Teams (Wholesale, Retail, eCom)

• Regional and Local Commercial Teams

• Global and Regional Procurement Teams

External

• Customer Service Teams of selected accounts, e.g. Macy’s, Zalando, Myer

• Third Party Logistics Providers, e.g. Maersk, DHL, Toll

• Consultant Firms, e.g. Miebach, Accenture, Bain, Deloitte

• Market Intelligence Companies, e.g. Gartner, Freight Waves, Breakthrough

• IT Companies, e.g. SAP, Oracle, Red Prairie

SUPERVISORY RESPONSIBILITIES

Direct

One associate to report directly into the role: The Service Delivery Manager

BUDGETARY RESPONSIBILITIES  

• Consulting spend across multiple projects up to USD 2M

DECISION MAKING 

• Balance conflicting Logistics priorities under the 3C concept to drive the initiatives and projects sitting in the Omnichannel Fulfillment vertical

• Lead diverse projects teams through iterative decision-making processes to establish global standards and land these in the regions

• Constantly balance regional needs with harmonized global standards

RESOURCEFULNESS/CREATIVITY 

The ideal candidate must be able to:

• Drive the Logistics+ Plan and the Omnichannel Fulfillment vertical through a lean, global team, leaning on co-creation with the regions

• Bring outside perspective in to define, how ‘great” for the Logistics Operation at PVH should look like today and tomorrow?

• Create strategic, transformative Logistics programs from scratch

• Lead multiple projects with overlapping project timelines in parallel

• Find creative ways to engage different levels of the organization to create buy-in for the Logistics+ Plan and the Omnichannel Fulfillment vertical

ENVIRONMENT

PVH Corp. is currently going through significant business transformation on all levels of the organization, including Supply Chain and Logistics. This role is expected to operate and to deliver in a volatile, uncertain, complex and ambiguous environment, where current responsibilities are often unclear. Many aspects of the Logistics+ Plan and the request to drive value through end-to-end integration are new introductions to the organization. This must be reflected in the approach towards the team to work with. The scope of the role is global, thus requiring the ability to successfully engage and motivate remote and diverse teams using digital meeting technologies, e.g. Microsoft Teams, whilst the role will require travel for ca. 10% of the time.

QUALIFICATIONS & EXPERIENCE

Experience  

• Minimum of 10 years’ experience working in SC, ideally in Logistics

• Demonstrated ability to manage large improvement projects for impact

• Ability to leverage Customer Relationship Management techniques

• Experience in leading multi-national project teams in a global context

• Track record of successfully designing and implementing new process designs

• Experience of working in consulting and/or sales is a plus

• University degree in Business, Supply Chain Management or Finance

Skills 

• Strategic influencing skills and ability to listen actively are a must

• Strong business acumen, data savviness and ability to manage up

• Proactive mindset, ability to work independently, with a ‘can do’ attitude

• Resilient and driven individual that excels in overcoming organizational hurdles

• Ability to navigate complex matrix organizations with adaptive leadership styles

• Change catalyst with a passion to lead for customer satisfaction

• Excellent verbal and written communication skills in English

Be valued.

In the heart of Amsterdam, PVH EMEA is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. We are the home to 2500 big thinkers, natural entrepreneurs, and challenge seekers from all kinds of backgrounds.

• How we support you: choose the hybrid setup and working hours that suit you, in addition to meeting-free Fridays, work from anywhere 4 weeks a year, 25 days of paid holidays, mental health days, parental leave, home office allowance, commuting allowances, employee assistance programs, and pension schemes

• Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs

• Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy

• Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals

• Be at the forefront: stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be a part of seasonal market launches, sample sales and receive employee discounts!

Be part of it.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.