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Position Summary: (Please provide a brief summary of the overall purpose of this role):
The Senior Manager of Sample Management oversees the end-to-end lifecycle of product samples across Merchandise and Marketing teams. This role ensures that all samples, whether for product development and PDP photoshoots are requested, tracked, stored, distributed, and returned with accuracy and efficiency. The ideal candidate is operationally strong, highly organized, and experienced in working cross-functionally with Merchandising, Marketing, eCommerce, Supply and Logistics
Primary Responsibilities/Accountabilities of the Job: (Please list and describe the most important duties of the role):
Sample Lifecycle Management
· Own and optimize the full sample lifecycle: forecasting, ordering, receiving, cataloguing, distribution, storage, and returns.
· Ensure timely availability of samples for merchandising reviews, creative shoots, Ecom & PDP.
· Manage sample request and approval workflows, ensuring proper prioritization across multiple teams.
Operational Excellence
· Develop and implement standardized operating procedures (SOPs) for sample handling, check-in/check-out, labelling, packaging, and tracking.
· Maintain accurate sample inventory using digital tools/systems (e.g., sample management platforms, PLM, ERP).
· Monitor key performance indicators (KPIs) related to sample accuracy, turnaround time, loss rate, handling efficiency, and budget adherence.
Cross-Functional Partnership
· Collaborate with Merchandising to ensure sample needs align with buy cycles, product calendars, seasonal strategies, and vendor timelines.
· Work closely with Marketing, Creative, eCommerce, and Brand teams to understand upcoming campaign requirements and ensure samples are delivered on time and in the proper condition.
· Communicate proactively with vendors and sourcing teams to secure product samples in required timelines and formats.
Team Leadership & Development
· Lead, mentor, and develop a sample operations team (Sample Analyst and assistants).
· Foster a highly organized, detail-oriented, and service-focused team culture.
· Manage workload allocation and establish best-in-class operational practices.
· Prioritize work between Head Office and Brooklyn Studio
Logistics, Storage & Facilities Management
· Oversee the organization and maintenance of sample rooms, storage spaces, and check-in areas to ensure cleanliness, accessibility, and efficient layout.
· Partner with logistics/warehouse teams to manage inbound and outbound shipments, customs documentation (if applicable), and packaging requirements.
Qualifications & Experience
Experience (Please choose):
Required
· 6–10+ years of experience in sample management, merchandising operations, product development, or related fields (retail, fashion, consumer goods).
· Strong understanding of merchandising calendars, go-to-market processes, and marketing production timelines.
· Proven experience leading teams in a fast-paced, cross-functional environment.
· Exceptional organizational skills and attention to detail; capable of managing thousands of SKUs and sample movements simultaneously.
· Experience with sample or inventory management software (e.g., Airtable, Centric PLM, NuOrder, internal ERP).
· Strong problem-solving skills and ability to build efficient workflows from the ground up.
· Advanced Excel and -Power BI
Preferred
· Retail, fashion, beauty, or consumer product industry experience.
· Experience in photo studio operations, marketing production, or brand campaign logistics.
· Knowledge of global supply chain, sourcing processes, and vendor relationships
Additional Information: Click or tap here to enter text.
Education (Please choose):
Please list any licenses or certifications required to perform this job:
Knowledge/Skills Required (Please indicate if there is specific knowledge required to do this job, for example: computer technology, platform or language; specific area of expertise or licensing/certification, problem solving, analytical skills, effectively working with all levels, etc.):
Click or tap here to enter text.
Does this job require skills that are currently difficult to find in the market, or that are critical to current initiatives at PVH?
☐ Yes
☒ No
If yes, please indicate the skills: Click or tap here to enter text.
Communication Skills Required (Please respond for the majority of the time):
Responsible for (check all that apply):
☒ Obtaining & providing information to others
☒ Explaining policies or practices to others
☒ Influencing others
☒ Negotiating with others to come to agreement
☐ Negotiating with others with long-term strategic importance to the business
(Check all that apply as it relates to the above):
☐ Within own Department at PVH
☒ Across Departments at PVH
☐ Across Business Units/Brands at PVH
☐ Outside of PVH
Please provide an example: Click or tap here to enter text.
Supervisory/Leadership Responsibilities
Has Direct Reports (responsible for performance management, approving expenses, etc.):
☒ Yes
☐ No
If yes, how many? 3
Has Indirect Reports (associates reporting into direct reports)?
☐ Yes
☒ No
If yes, how many? Click or tap here to enter text.
Please select the type of supervisory responsibility:
Supervises small support teams
If this job does not have direct reports, please select:
Responsible for own work
Overall Impact & Contribution: (Please select the one that most defines the role)
Completes tasks with limited supervision
Problem Solving:
Problems and issues are not well defined and require understanding of other disciplines and job areas
Please provide an example of a typical problem this role would be responsible to solve:
Multiple samples arriving at the same time and teams are advising of the importance. Need to negotiate with functional leads and suggests a solution.
Innovation:
Responsible for making changes to process, product, or programs
Environment:
Hybrid Office
Prepared by: Lana Hardeman
Pay Range:$125,100---$169,300
PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.
Additional Compensation: This role is bonus eligible.
Your Wellbeing is Our Priority
At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:
Pay & Insurance: Competitive pay, bonus programs, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
Flexible Workplace: Generous company-paid holidays, paid time off, hybrid working arrangements, volunteer opportunities, seasonal hours, and flexible work schedules.
Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
Education Assistance: Receive support for continued education including tuition reimbursement.
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.
