Design Your Future at PVH
Associate Store Manager- Calvin KleinREPORTS TO: Store Manager
JOB CLASSIFICATION: Exempt
POSITION SUMMARY
Associate Managers lead the effort to exceed expectations, provide exceptional service and display passion for our brand. They work closely with the Store Manager to lead a team focused on delivering top line sales results and support recruitment, talent development and performance management. In the absence of the Store Manager, Associate Managers lead the store team.
RESPONSIBILITIES
Customer Experience
Leads the effort to greet and offer assistance to every customer and provides real-time coaching.
Empowers the store team to maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
Partners with the Store Manager to make decisions that support the brand standards, customer service expectations, and connect the store’s goals to the larger business objectives.
Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; maintains awareness of trends and opportunities within the market and store.
Commitment to Efficiency
Oversees merchandising execution; analyzes top selling and slow selling items and makes store-based merchandising decisions that align with brand standards and drive sales results.
Enforces all company tools, policies and procedures; provides loss prevention training and coaches the store team to maintain awareness and report concerns.
Approves schedules in alignment with business strategies and budgets; assists in the oversight of expenses and inventory.
Assists with business analysis and planning; communicates opportunities and customer feedback to the Store Manager.
Associate Morale
Recruits and on-boards top talent to ensure a best-in-class team; recommends talent changes and assists with succession planning.
Motivates and inspires the store team to achieve sales goals and uphold brand standards; models expectations, recognizes outstanding performance and assists with coaching and development.
Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully.
Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback for continuous self-development.
Champions innovation and change, supports company initiatives, and reinforces a continuous improvement environment.
QUALIFICATIONS
Minimum of 3 years of retail store management experience required.
Bachelor’s/Associate degree preferred; high school diploma/equivalent required.
Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
Excellent communication and time management skills.
Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.
Thank you
Thank you
Take the first step today by joining our talent community to get notified of jobs relevant to your interests.
PVH uses cookies, JavaScript and HTML 5 and other digital technologies ("cookies") on careers.pvh.com that enable the collection of information from your device.
We use Strictly Necessary cookies and Performance Cookies. Strictly Necessary cookies are always enabled to make sure our site does what it is supposed to do. Performance cookies are not mandatory, and our collection of your data through these cookies is up to you.
You can accept or decline use of Performance cookies by clicking "Manage Cookies" below.
You can reject the use of Performance cookies by unticking the box and clicking save. For more information about these cookies, click "Settings" or see our Privacy Notice.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences , logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.