Be part of an iconic story.

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)

POSITION SUMMARY: 

The Director (or Senior Director) of Retail will be responsible for all aspects of running profitable store locations within Japan. Sets the commercial business plan for Tommy Hilfiger Brands for full-price retail business and leads all Tommy Hilfiger retail stores in defining the culture and operations of our stores to ensure success in all aspects of customer service, profitability, operations, associate development, merchandise presentation, and merchandise assortment.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: 

• Responsible for setting up business plans for only Tommy Hilfiger full-price retail plans (revenue, inventory, staffing, SG&A, EBIT) for retail store portfolio, tracking performance, and taking actions to achieve objectives:

  • Review and analyze monthly budgets/forecasts, LTF, and industry status.

  • Monthly/ Annual sales closing and analyzing revenue data, discount rate, gross margin %, etc., working with Merchandise/Finance partners

  • Monitor sales plan achievement and progress, identify issues, and plan to maximize sales

  • Effective control of selling fixed cost, trade marketing expenses, travel & entertainment, etc.

• Translate information and consumer insights to help identify attractive market opportunities and brand strategies.

• Manage strategic retail portfolio plan (new store, renovations, relocations) to achieve maximum profitability and ensure cost-effective execution.

• Support and execute all marketing/CRM strategies and campaigns to drive conversion and customer loyalty.

• Ensure all stores project the brand image in all aspects of visual presentation and that store standards adhere to company direction

• Partner with Planning on sales and margin plans by the merchandise department as well as align with Merchandising, Planning & Allocation, and VM on allocation and store set dates.

• Collaborate with Finance & Planning on accurate sales and inventory reporting, monitoring over- and under-stocks, and implementing corrective action to be taken.

• Ensure all stores comply with the store operations procedures and customer service standards.

• Manage and support store manpower recruitment efforts to ensure proper staffing levels and suitable caliber of sales staff.

• Oversee staff supervision and motivation to optimize the effectiveness and productivity of the sales force.

• Partner with Human Resources on retail staff recruitment, training, compensation and benefits and other aspects of HR to ensure PVH is desirable employer and workplace.

• Provide leadership and direction to Retail Operations management team so that KPIs are achieved, stores are run according to operational standards, and staff engagement is high.

• Ensure performance management, associate development, and succession planning are built into quarterly and annual plans of all people managers.

Direct: Area manager, Senior manager Retail.

KEY COMPETENCIES:

• TEAM MANAGEMENT: Lead the operation standard of retail team through effective coaching, staff motivation, task allocation, and delegation.

• DECISION-MAKING:  Makes good decisions based on analysis, wisdom, experience, and judgment; knowledgeable in current and future policies, practices, trends and information related to Finance and propose to VP Retail as final alignment especially in case of huge business impact. 

• ANALYTICAL THINKING: Strong analytical skills and ability to digest multiple variables while making timely decisions.

• CREATIVE PROBLEM-SOLVING: Looks to broadest possible view of an issue or challenge; uses rigorous logic and methods to solve difficult problems with effective tactics.

QUALIFICATIONS & EXPERIENCE:

Experience: Minimum 10 years management experience in retail industry

Skills:

• A passion and complete knowledge of Retail best practices and marketing methodologies.

• Ability to rapidly expand Retail business through strategy, planning, and execution.

• Ability to work cross-functionally across an entire organization and different divisions.

• Building partnerships with internal stakeholders and external partners

• Acute sense of the brand; high taste level.

• Strong analytical and quantitative skills.

• Excellent interpersonal and communication skills, with ability to coach a team.

• Strong leadership skills, with confident presentation skills.

• Proven ability to multitask.

• Ability to travel.

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.