About Us:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

Be part of an iconic story.

PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

The Team

The PVH Southeast Hub is one of the most dynamic Hub organizations within PVH. We are responsible for developing the PVH brands (Tommy Hilfiger and Calvin Klein) in the emerging markets such as Italy, Turkey, Greece, Middle East, Africa, and the CIS region. While covering a massive area counting 45+ countries, our hub is extremely diverse (25+ nationalities) and has strong potential. We are ambitious and committed to unlocking our full potential and to optimize the positioning of PVH in our markets.

In this ever-changing environment the opportunities are almost endless. We believe we can outcompete our best competitors through strong (consumer & product) focus and (cross-territorial) collaboration.

Associates working for the Southeast Hub are excited in managing and building relationships with our partners and colleagues across various cultures and backgrounds and enjoy a fast paced and dynamic work environment. We look for our associates to be true bridge builders, have a ‘hands-on’ mentality and thriving in a multi-cultural, territorial channel and divisional environment.

The Role

The Manager Store Operations is the owner of all store operational services that enable a store to operate in a frictionless environment, building the active bridge to the market and stores, supporting on all operational/ daily tasks.

Key Responsibilities

• Owning & updating local Policies and Procedures, including market feedback and needs in Policy & Procedure updates.

• Daily monitoring of sales data uploads to applications  (e.g. Storeforce)

• Managing organization and coordination tasks to ensure a smooth daily business in our stores

• Actively manage local partner firms and service providers to guarantee a high quality of services

• Cross functional collaboration to ensure inter-departmental integrations are operating to agreed SLAs

• Monitoring in store hardware to allow for smooth running of store operations

• Manage, within the team, the procurement of store supplies to O&O

• Daily upkeep of department tasks – adding new users, adding new options, flagging outstanding/un- answered tasks, analysis and review related to Storeforce/ StorIQ / Fiori / GK

• Oversee and advise on daily task creation and comms via Storiq

• Manage and maintain with the team local retail master data

• Support with Store openings Operational set up

• Work closely with Retail OPS & RAM team to set and/or implement policies, procedures and systems and to follow  through with implementation.

• Prepare and complete action plans; implement project, productivity, quality and customer-service standards; 

• Manage and deliver (with team) operational training programs and all elements of stock control training and operations

• Support with implementing profit protection framework

• Monitor and react to weekly RFID stock take counts, investigate and report/escalate findings

• Develop processes for receiving products, equipment utilization, inventory management and shipping    ( Instore   logistic processes)  -

• Work closely with the external stock take company to perform an analysis of our inventory   and  ensure we are utilizing our inventory efficiently, purchasing the right store equipment,    maintaining solid inventory data
   

Ideal Candidate

• Proven experience in retail store operations, with a strong focus on stock management and back-of-house processes – hands-on from day one.

• Experience managing or supervising teams.

• Fluency in English is mandatory

• Strong inventory management skills are required

• Familiarity with RFID systems is a strong advantage

• Knowledge of Task Management e Workforce Management will be considered as a plus

• Knowledge of POS systems 

• Strong organizational and communication skills.

• Proactive mindset, problem-solving attitude, and the ability to work independently.

Be valued.
At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Be part of it.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.