Store Operations Business Analyst

  • R56062
  • Amsterdam, Noord-Holland, Netherlands
  • Full Time
  • PVH

About Us:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

 

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

PVH Retail Operations is responsible for circa 50% of the European total business. It’s a fast paced, energetic and open environment, where everyone has a voice and is highly encouraged to contribute. Our teams operate autonomously, but with one consistent thread that runs through our retail business: ‘Retail Working as One’.  We are one team, made up of five key departments: Buying, Merchandising, Visual Merchandising, Retail Operations and our Store Teams on the ground, driving our business. Our focus is always stores first. We put our teams on the ground, serving our consumers, at the forefront of everything we do.

The Business Analyst will support cross-functional business operations and data initiatives across two globally recognized fashion brands: Calvin Klein and Tommy Hilfiger. The role, bridges the gap between retail data, operations, and strategy by delivering insights and solutions that optimize platform lifecycle management, customer experience, and regional performance.

You will be responsible for maintaining high-quality business and master data, managing data requests, streamlining business processes, and providing operational reporting across the EMEA region.

 

Responsibilities include:

 

Master Data & Business Process Governance

  • Maintain and ensure accuracy of key master data (product, site, customer) across retail systems.

  • Coordinate and process requests for data creation and updates with stakeholders across operations, retail and digital commerce.

Business Analysis & Process Optimization

  • Perform root cause analysis and identify opportunities for improving operational workflows and decision-making tools.

  • Assist in the development and documentation business processes for continuous improvement.

Reporting & Insights

  • Develop and maintain reports/dashboards for performance monitoring using tools like Power BI, Tableau, or Excel and all other platform data points

  • Track KPIs and operational metrics such as data quality, footfall accuracy, Yext online data points and all other store based KPI metrics.

  • Support cross-brand reporting initiatives, ensuring alignment in definitions and reporting standards.

  • Perform root cause analysis on performance variances and recommend corrective actions.

Stakeholder Collaboration

  • Act as a liaison between business units, regional teams, and technical/data governance departments.

  • Communicate effectively with retail, e-commerce, finance, and regional operations teams to align on data and reporting needs

About YOU

  • Communicate effectively with retail, e-commerce, finance, and regional operations teams to align on data and reporting needs.

  • Bachelor’s degree in business administration, Economics, Data Analytics, or a related field (Master’s preferred).

  • 2–4 years of experience in a business/data analyst role within retail, fashion, or consumer goods.

  • Proficiency in Excel, SQL, and one or more BI tools (e.g., Power BI, Tableau).

  • Experience with data management systems (e.g., SAP, Oracle, Salesforce Commerce Cloud) is a strong advantage.

  • Familiarity with JIRA and Asana for tracking operational tasks and project requests.

  • Excellent analytical, problem-solving, and communication skills.

  • Attention to detail and ability to manage multiple priorities across global stakeholders

  • You have previous experience working in retail operations ideally gained within a retail environment.

  • You have the ability to research and analyse multiple data streams enabling you to Make Informed Decisions

Your Wellbeing is Our Priority

In the heart of Amsterdam, PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein.  

  • Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs 

  • Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy 

  • Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals 

  • Be at the forefront: stay closely connected to our brands, CALVIN KLEIN and TOMMY HILFIGER, and be a part of seasonal market launches, sample sales and receive employee discounts! 

Check out our Amsterdam Campus here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

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